AWS-native foundation
Compute, storage, and networking provisioned through AWS managed services, deployed and updated as code.
- Compute runs on Amazon EC2 and EKS, with RDS handling data persistence
- Deployed and updated through infrastructure as code, limiting manual configuration drift
- A multi-tier Amazon VPC isolates application, database, and network layers
- Inherits AWS's SOC 2 Type II, ISO 27001, and FedRAMP authorizations at the infrastructure layer
Multi-AZ & cross-region resilience
Production workloads span multiple Availability Zones with automated failover, backed by cross-region redundancy for disaster recovery.
- Automated failover across multiple Availability Zones keeps production running without interruption
- Customer data replicates across separate U.S. regions for disaster recovery
- Recovery Time and Recovery Point Objectives are documented and tested on a regular cadence
- All customer data remains within the United States
Scale & throughput
The platform processes over one billion supply chain transactions a year without dedicated infrastructure per customer.
- Includes tenders, status updates, document events, and carrier integration messages
- Scales horizontally to absorb peak season volume without performance degradation
- New customers onboard onto shared infrastructure without dedicated hardware setup
Monitoring & observability
Telemetry from every layer feeds into Amazon CloudWatch, watched around the clock.
- Amazon CloudWatch captures telemetry across compute, network, and application layers in real time
- Dashboards are monitored 24/7, with alerts tuned to detect anomalies early
- Engineering teams are alerted to unusual patterns before they escalate into customer-facing incidents
Incident transparency & status reporting
Real-time platform status and incident history are published publicly, not shared only on request.
- Platform health and historical incident reports are published at status.agistix.com
- Customers can subscribe to email or webhook incident notifications
- A documented Security Incident Management Policy governs detection, response, and reporting
Operational continuity & automation
Configurable rules and alerts keep operations moving without manual intervention at every step.
- Customizable rules trigger alerts based on shipment status, exceptions, or missed milestones
- Centralizing carrier and partner data removes the fragmentation that slows operations teams
- Stakeholders work from the same data instead of spreadsheets or separate systems