AI Is Replacing the Interface, Not the Infrastructure
What the .com era taught me about AI and supply chain software I love AI. It’s exhausting and exhilarating, and I haven’t felt this way about technology since 2000. I joined my first startup,…
What the .com era taught me about AI and supply chain software I love AI. It’s exhausting and exhilarating, and I haven’t felt this way about technology since 2000. I joined my first startup,…
Supply chains now involve more countries, suppliers, and carriers than ever. According to QIMA’s 2026 Global Sourcing Survey, 43% of supply chains changed sourcing locations in 2025, with a large share of new US orders…
Where a particular inbound order is depends on which system a logistics manager checks. The ERP says the PO is still open, the forwarder’s portal claims the container left the port on Tuesday, the EDI…
Managing freight across multiple carriers, modes, and systems creates an information problem as much as a logistics one. When shipment data is distributed across various internal systems and partner portals, supply chain teams lose the…
Real-time supply chain visibility gives logistics teams direct access to the data they need to manage change and volatility as it unfolds. Yet for many organizations, that level of visibility is still out of reach….
Freight procurement decisions directly influence transportation spend and overall supply chain costs. A bad decision can eat into one’s margins, but keeping costs under control requires more than securing the lowest rates. Effective procurement is…
A return is not simply the outbound shipment run in reverse. A warranty part coming back from a distributor requires authorization before it moves, customs documentation if it crosses a border, routing to a specific…
Modern supply networks have grown increasingly complex due to global sourcing strategies and the proliferation of multi-tier supplier ecosystems. Navigating cross-border logistics requires managing a web of independent entities across multiple time zones, languages, and…
A single delayed shipment can mean the difference between a hospital pharmacy having enough insulin on the shelf and a patient going without. That reality is what makes logistics in this sector so unforgiving, and…
Supply chain visibility determines whether a logistics team catches a disruption while there’s still time to act, or hears about it from a disgruntled customer asking where their shipment went. Global supply chains now run…